I had the privilege of interviewing Craig Newmark from Craigslist at the 2.Ohio event in Columbus on Oct 10th. Craig is a humble, soft spoken, no-ego kind of guy…which is amazing considering the proliferation and popularity of his website, Craigslist.com. Even on his business card, his title is “customer service rep. & founder”… (notice which designation is first?) What a lesson for us all.
I hope you enjoy this “real life” interview. This was done on the fly with a very cheap video camera. The questions were not scripted ahead of time nor were Craig’s responses…this is just real convo coming at you via video…enjoy.


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Great get. Such an interesting guy. Love the customer service title… never forget the customer!
Nice post Tom. I met Craig Newmark briefly at PRSA in Detroit and he is a very genuine man.