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Is Voicemail Becoming Obsolete?

by Tom Williams on March 2, 2010

in Social Media, YouTube

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I admit it - I still leave voicemails.  However, I have found myself hanging up on voicemails more and more lately.  I don’t do this because what I have to say is unimportant…just the opposite usually.  I have information that is too urgent to drop it into someone’s voicemail box.

Voicemail Monster

Voicemail Monster

So, instead of trying to call again and again or simply giving up on the first try, I hang up on the automated voicemail and  immediately employ any number of OTHER communication vehicles to reach my target.  These could include cell phones or text messages; emails or twitter!

One more thing about voicemail… It’s been around for a LONG TIME folks.   You don’t need to be all polite and thank me for calling.  You definitely don’t need to tell me to leave my name and number after the freaking Beep, and I assume that you will call me back at “your earliest convenience” - so scrap that line too.  If you actually want me to leave you a message, just say “This is [insert name here]  please leave a message”.  Done.

I decided to do a little experiment on myself recently.  I counted how many different ways someone can get in touch with me.  Depending on how well you know me, there are a huge number of ways to reach me, should you get the dreaded voicemail.

  1. My physical office (you could stop by)
  2. Direct Office phone
  3. The InnoGage 1-800 number
  4. Home phone
  5. Cell phone
  6. Google Voice Number
  7. Fax
  8. Text message
  9. AOL IM
  10. Facebook IM
  11. Facebook message
  12. Twitter @me
  13. Twitter DM (which also sends me an SMS on my phone)
  14. InnoGage Email Account
  15. Gmail Account
  16. Yahoo Email Account (yes, I have one…had it since 1994…can’t give it up)
  17. GoogleTalk
  18. Foursquare
  19. LinkedIn
  20. Skype call
  21. Skype IM
  22. Comment on the InnoGage blog
  23. ‘Contact’ form on the InnoGage website
  24. Message via YouTube Channel
  25. Message via Vimeo Channel
  26. Message via Flickr Channel
  27. Message via SlideShare account
  28. Message via my Delicious account
  29. GoogleWave
  30. GoogleBuzz

So, drop me a voicemail if you must, but if you really need to reach me…you know how to find me!!

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There has been some talk going around the Internet about Google working with a new web search. Of course, this makes most entrepreneurs and web programmers nervous as all the hard work they have been doing for years to get secure organic search rankings may come undone with a flip of a switch. This is what they had to say on Google’s official site on crawling and indexing:

“For the last several months, a large team of Googlers has been working on a secret project: a next-generation architecture for Google’s web search. It’s the first step in a process that will let us push the envelope on size, indexing speed, accuracy, comprehensiveness and other dimensions. The new infrastructure sits “under the hood” of Google’s search engine, which means that most users won’t notice a difference in search results.“

I want to thank Kalena Jordan who wrote an excellent article for SitePro News and tested several searches with the current search engine compared to the new Google Caffeine version and the conclusions are listed below.

• Probably the biggest eyebrow raiser for me was the marked jump in keyword density between SERPS on the old Google and SERPS on Caffeine. In nearly every comparison, the Caffeine SERPS featured site titles and snippets with a much higher phrase and/or keyword density. Coincidence? I doubt it.

• It’s definitely faster. Every search query I tried on Caffeine was returned at a faster speed than with the current Google. Impressive.

• Caffeine seems slightly fresher. Some of the results I observed in Caffeine SERPS and not in regular Google SERPS were more current. For example, blog posts published within the last couple of days.

• Apart from the ego search, old Google out performed Caffeine in the index size category. But this is likely because only a handful of data-centers have Caffeine on board so far.

• Caffeine definitely has a heavier emphasis on social media, with results from sites like Blogger, LinkedIn, Facebook and Google Profiles featuring more prominently, particularly for name searches. Wiki pages still seem to rank highly in both Caffeinated and Decaffeinated Google.

Bottom line is that businesses that use blog and social media could be very happy with the new Google Caffeine. With social media and blogging becoming a major part of a business’s marketing plan, it is nice to see that these efforts could be rewarded soon with a search engine that looks closely at social media channels.

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Social Media Marketing – how big is it and how to use it

June 18, 2009

By now most of us have heard the term “Social Media Marketing”. Some of us are probably even using it, hopefully a good amount effectively. But there are still some that say that it’s just not that important or not that big. But the sheer numbers may surprise you.
Twitter grew 3,000 percent in April [...]

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Social Media in today’s society – Obama proves it works

May 22, 2009

Social Media has become quite a buzz word lately. It seems that everyone has or wants to jump on the Social Media bandwagon and hopes their sales skyrocket. But there is a lot more to Social Media than just writing a few blog posts and holding your hands out to collect the money. There needs [...]

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Will Tweedeck save Twitter from Facebook?

April 9, 2009

I downloaded the new version of TweetDeck today and something immediately caught my eye…

Notice anything?  Like…..that little Facebook checkbox?
You’ve probably noticed that Facebook recently changed it’s main page to look just like a tweet stream.  This was their response to the massive following twitter is receiving.  Many people immediately declared the Death of Twitter! …But [...]

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Ohio State University - Facebook Faux Pas

April 8, 2009

Ohio Sate has been a leader among large Public Universities with their embrace of social media and Web2.0 tools.  However, they stumbled a few days ago when confronted with the NEGATIVE side of Social Media.
What happens when the 2-way digital communication doesn’t go exactly how you planned?

I was able to get Jim Lynch, Director of [...]

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Facebook Fiasco - how to turn negative into positive

November 7, 2008

“Fiasco” is probably a bit harsh…but the truth is many colleges are afraid of a social media “Fiasco”.  You know how it goes…you do a quick cost / benefit analysis where you can’t quantify the benefits but the potential costs seem readily apparent.  Management’s decision is simple and easy - Stay Away from Social Media!
I [...]

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Social Media Experiment: #NACAC08

October 21, 2008

Did you stop by the InnoGage booth at NACAC this year? NO??? That’s funny…me neither.

The InnoGage team decided to get a little nuts at NACAC this year. Instead of putting up a booth and waiting for people to walk by, we decided to be the eyes and ears of hundreds of people both at [...]

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NACAC comes up short on Blog, but gets it right on Facebook

September 22, 2008

With the Upcoming NACAC 2008 conference converging on Seattle Washington this week I decided to jump back into the NACAC 08 blog, drown myself with information and see if I could contribute anything valuable. I was looking forward to getting into the convo – the only problem is there is no convo…

The NACAC Blog http://nacacconference.blogspot.com [...]

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Generation Gap: The Convo never stops!

September 15, 2008

Back in the days before text messaging, instant messaging, twitter and social networks, conversations began and then naturally ended. There was a clear start and stop.

Something astounding has happened with the collision of digital technology, mobile devices, Internet proliferation and today’s teens and twenty-somethings. The conversation (“convo”) NEVER STOPS. Young people today don’t begin [...]

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