Posts tagged as:

Facebook

No Gravatar

I picked up a tweet from Jean-Philippe (JP) Maheu, CEO of Publicis Modem, about a great execution by Nike on a Facebook video.  I have a lot of respect for JP, having followed his career and hearing him speak several times, most recently at the last Kellogg School of Management Marketing Conference.

So, I naturally hit his link to the video to see how good this execution was.  I was instantly Shocked, however, to discover that the only way I could view this video was to FIRST click “LIKE” on the FB Fan Page.  Let me make this perfectly clear.

Nike made me commit to Liking their video BEFORE they let me see it.

Nike requiring users to click LIKE before they could view their video

Nike requiring users to click LIKE before they could view their video

So… I clicked “Like” and then was permitted to watch the video.  To Nike’s credit - it was a beautiful execution.  Once of the best I have ever seen.  A lot of time, thought and money went into creating this stellar “mini movie” and it is well worth the watch.  That being said, I would have certainly appreciated the option of clicking “Like” after I had a chance to view the movie.

What makes this even worse is the way Facebook auto-broadcasts your feelings to the world.  So my forced “Liking” of the Nike video was broadcast to all my friends.  Of course the folks at Nike knew this would happen - that’s why they did it.  They’re not stupid.  Maybe a little shady, but not stupid.

Message broadcast after Nike's trick

This is a classic example of a big company smoking the social  media bong and getting high on the power of the medium.  They then go out and break the rules like a bunch of underage kids taking their dad’s car out for a spin, hoping they don’t get busted by the cops.

Nike, consider yourselves Busted.

UPDATE: MAY 24, 2010

When I originally wrote this blog, I was under the impression that the “Like” was related specifically to the video…much because the video instructs you to click on “Like” in order to watch it.  The Like button actually is a standard Page feature found commonly around Facebook.

How does this change my outlook?  Well, it does change it a bit.  Had I realized this, I could have surfed around the Nike page a bit, determined if I Liked the page and then decided if I liked it enough to click on Like and see their video.  So, instead of Nike cheating, I would say they are actually being foolish.  They are actually deterring people from watching the video that they spent thousands to produce, as Wassan commented below - she would have just skipped the video and not clicked “Like”. It reminds me a little of the blog post I wrote about a company who wanted me to fill out a huge form in order to watch their commercial.

There is another piece, however, that is more shady.  Nike is not very forthcoming about what clicking “Like” does.  According to Paul Adams who commented on this blog, my clicking on Like now gives Nike the ability to push stuff through my News Feed.  Not sure if this is Nike being shady or Facebook privacy / security being poor… or both.

So…. I change my original position.  Nike is not Cheating, but they’re on the line.

{ 10 comments }

Is Voicemail Becoming Obsolete?

by Tom Williams on March 2, 2010

in Social Media, YouTube

No Gravatar

I admit it - I still leave voicemails.  However, I have found myself hanging up on voicemails more and more lately.  I don’t do this because what I have to say is unimportant…just the opposite usually.  I have information that is too urgent to drop it into someone’s voicemail box.

Voicemail Monster

Voicemail Monster

So, instead of trying to call again and again or simply giving up on the first try, I hang up on the automated voicemail and  immediately employ any number of OTHER communication vehicles to reach my target.  These could include cell phones or text messages; emails or twitter!

One more thing about voicemail… It’s been around for a LONG TIME folks.   You don’t need to be all polite and thank me for calling.  You definitely don’t need to tell me to leave my name and number after the freaking Beep, and I assume that you will call me back at “your earliest convenience” - so scrap that line too.  If you actually want me to leave you a message, just say “This is [insert name here]  please leave a message”.  Done.

I decided to do a little experiment on myself recently.  I counted how many different ways someone can get in touch with me.  Depending on how well you know me, there are a huge number of ways to reach me, should you get the dreaded voicemail.

  1. My physical office (you could stop by)
  2. Direct Office phone
  3. The InnoGage 1-800 number
  4. Home phone
  5. Cell phone
  6. Google Voice Number
  7. Fax
  8. Text message
  9. AOL IM
  10. Facebook IM
  11. Facebook message
  12. Twitter @me
  13. Twitter DM (which also sends me an SMS on my phone)
  14. InnoGage Email Account
  15. Gmail Account
  16. Yahoo Email Account (yes, I have one…had it since 1994…can’t give it up)
  17. GoogleTalk
  18. Foursquare
  19. LinkedIn
  20. Skype call
  21. Skype IM
  22. Comment on the InnoGage blog
  23. ‘Contact’ form on the InnoGage website
  24. Message via YouTube Channel
  25. Message via Vimeo Channel
  26. Message via Flickr Channel
  27. Message via SlideShare account
  28. Message via my Delicious account
  29. GoogleWave
  30. GoogleBuzz

So, drop me a voicemail if you must, but if you really need to reach me…you know how to find me!!

{ 2 comments }

Google Caffeine – Good for Business Blogs and Social Media content on Blogs, LinkedIn and Facebook

August 24, 2009

There has been some talk going around the Internet about Google working with a new web search. Of course, this makes most entrepreneurs and web programmers nervous as all the hard work they have been doing for years to get secure organic search rankings may come undone with a flip of a switch. This is [...]

Read the full article →

Social Media Marketing – how big is it and how to use it

June 18, 2009

By now most of us have heard the term “Social Media Marketing”. Some of us are probably even using it, hopefully a good amount effectively. But there are still some that say that it’s just not that important or not that big. But the sheer numbers may surprise you.
Twitter grew 3,000 percent in April [...]

Read the full article →

Social Media in today’s society – Obama proves it works

May 22, 2009

Social Media has become quite a buzz word lately. It seems that everyone has or wants to jump on the Social Media bandwagon and hopes their sales skyrocket. But there is a lot more to Social Media than just writing a few blog posts and holding your hands out to collect the money. There needs [...]

Read the full article →

Will Tweedeck save Twitter from Facebook?

April 9, 2009

I downloaded the new version of TweetDeck today and something immediately caught my eye…

Notice anything?  Like…..that little Facebook checkbox?
You’ve probably noticed that Facebook recently changed it’s main page to look just like a tweet stream.  This was their response to the massive following twitter is receiving.  Many people immediately declared the Death of Twitter! …But [...]

Read the full article →

Ohio State University - Facebook Faux Pas

April 8, 2009

Ohio Sate has been a leader among large Public Universities with their embrace of social media and Web2.0 tools.  However, they stumbled a few days ago when confronted with the NEGATIVE side of Social Media.
What happens when the 2-way digital communication doesn’t go exactly how you planned?

I was able to get Jim Lynch, Director of [...]

Read the full article →

Facebook Fiasco - how to turn negative into positive

November 7, 2008

“Fiasco” is probably a bit harsh…but the truth is many colleges are afraid of a social media “Fiasco”.  You know how it goes…you do a quick cost / benefit analysis where you can’t quantify the benefits but the potential costs seem readily apparent.  Management’s decision is simple and easy - Stay Away from Social Media!
I [...]

Read the full article →

Social Media Experiment: #NACAC08

October 21, 2008

Did you stop by the InnoGage booth at NACAC this year? NO??? That’s funny…me neither.

The InnoGage team decided to get a little nuts at NACAC this year. Instead of putting up a booth and waiting for people to walk by, we decided to be the eyes and ears of hundreds of people both at [...]

Read the full article →

NACAC comes up short on Blog, but gets it right on Facebook

September 22, 2008

With the Upcoming NACAC 2008 conference converging on Seattle Washington this week I decided to jump back into the NACAC 08 blog, drown myself with information and see if I could contribute anything valuable. I was looking forward to getting into the convo – the only problem is there is no convo…

The NACAC Blog http://nacacconference.blogspot.com [...]

Read the full article →