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I picked up a tweet from Jean-Philippe (JP) Maheu, CEO of Publicis Modem, about a great execution by Nike on a Facebook video.  I have a lot of respect for JP, having followed his career and hearing him speak several times, most recently at the last Kellogg School of Management Marketing Conference.

So, I naturally hit his link to the video to see how good this execution was.  I was instantly Shocked, however, to discover that the only way I could view this video was to FIRST click “LIKE” on the FB Fan Page.  Let me make this perfectly clear.

Nike made me commit to Liking their video BEFORE they let me see it.

Nike requiring users to click LIKE before they could view their video

Nike requiring users to click LIKE before they could view their video

So… I clicked “Like” and then was permitted to watch the video.  To Nike’s credit - it was a beautiful execution.  Once of the best I have ever seen.  A lot of time, thought and money went into creating this stellar “mini movie” and it is well worth the watch.  That being said, I would have certainly appreciated the option of clicking “Like” after I had a chance to view the movie.

What makes this even worse is the way Facebook auto-broadcasts your feelings to the world.  So my forced “Liking” of the Nike video was broadcast to all my friends.  Of course the folks at Nike knew this would happen - that’s why they did it.  They’re not stupid.  Maybe a little shady, but not stupid.

Message broadcast after Nike's trick

This is a classic example of a big company smoking the social  media bong and getting high on the power of the medium.  They then go out and break the rules like a bunch of underage kids taking their dad’s car out for a spin, hoping they don’t get busted by the cops.

Nike, consider yourselves Busted.

UPDATE: MAY 24, 2010

When I originally wrote this blog, I was under the impression that the “Like” was related specifically to the video…much because the video instructs you to click on “Like” in order to watch it.  The Like button actually is a standard Page feature found commonly around Facebook.

How does this change my outlook?  Well, it does change it a bit.  Had I realized this, I could have surfed around the Nike page a bit, determined if I Liked the page and then decided if I liked it enough to click on Like and see their video.  So, instead of Nike cheating, I would say they are actually being foolish.  They are actually deterring people from watching the video that they spent thousands to produce, as Wassan commented below - she would have just skipped the video and not clicked “Like”. It reminds me a little of the blog post I wrote about a company who wanted me to fill out a huge form in order to watch their commercial.

There is another piece, however, that is more shady.  Nike is not very forthcoming about what clicking “Like” does.  According to Paul Adams who commented on this blog, my clicking on Like now gives Nike the ability to push stuff through my News Feed.  Not sure if this is Nike being shady or Facebook privacy / security being poor… or both.

So…. I change my original position.  Nike is not Cheating, but they’re on the line.

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One of the things I am involved with in Columbus is the American Marketing Association Special Interest Group on Social Media or AMA SIG - Social Media for short.  Instead of doing our usual speaker / Q&A format we mixed it up a bit with Round Tables!  Watch the video for how it went.  You can check out photos from the event on this Flickr Set!

AMA SIG Social Media Round Table Discussions from TOM WILLIAMS

Here are a few of the take aways from the Different Round Tables:

Using LinkedIn for Business - Hosted by Nate Riggs:

  1. Think about LinkedIn outside of your profile. Focus on how your updates reach other people’s profiles across the network
  2. To get the most out of LinkedIn, you need to engage. Get in the habit of checking LinkedIn for updates 4-5 times daily in short interval
  3. Make the most of using applications like TripIt, Answers and SlideShare to augment your network with more valuable content

Twitterlicious - Hosted by Cheryl Harrison

  1. Be real, be personal
  2. Tweet interesting content, not just stuff about you
  3. Tweet regularly

Getting your Net Worth from your NetWork - Hosted by Jason Velliquette

  1. Come prepared. Understand what value you are seeking from a new contact, and what value you have to offer in return.
  2. Use a targeted approach. It is often more important to hone in on the quality of new contacts, than the quantity.
  3. Develop a follow up strategy. Find a hook, a reason to meet again. Establish upfront a follow up time.

Facebook for Business - Hosted by Christy Williams

  1. The conversation has already been started on facebook. Go to other fan pages and answer people’s questions.
  2. With so many cooks in the kitchen on a campaign (brand strategy, web, social media, the client), pick your channels carefully when measuring results. Are facebook fans the goal of the campaign? Are conversions on the corporate site the goal? Everyone needs to know what the goal is and work to the same end.
  3. Before you build up your fan base with a special promotion, have a plan of action on how you’re going to engage them once they’re fans. Engagement needs to start immediately.

Blog Table - Hosted by Tom Williams

  1. If you’re unsure you can pull it off for your business, try a personal one first.  Get through the learning curve when the stakes are low
  2. Don’t blog about “me, me, me”.  Write about what your audience is interested in
  3. Mutli-person blogs are more desirable than single-person ones but you need to get the C-level Execs on board and past their “fear” of what employees might say.

Stop talking at them and Engage! - Hosted by Andrew Spott

  1. Driving users to become fans/followers of a brand/product page is most effective when offering something of value to the user. Abbott Nutrition gave a free sample Zone Bar to each person who fanned their facebook page. Their page went from 1k fans to 30k fans almost overnight!
  2. Engaging users requires a lot of time and effort. The bigger the brand or user following, the more humans it takes to keep up with your customers.
  3. Large brands or ones with a huge amount of feedback from users need to devise a strategy to identify the keywords and crisis scenarios that require personal responses and engagement, and others that are more “rhetorical” and can be left alone

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Social Media Smart - Don’t let your brand walk out the door

February 10, 2010

About a year ago Butler University in Indiana had a social media superstar working in marketing and admissions.  This individual really put Butler on the map and in front of the curve.  The problem is that when this individual left Butler to start his own social media consulting firm, all that Social Media Equity walked [...]

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Marketers walk the line between Social Media and Data Privacy

February 4, 2010

As a marketer, you dream of data.  With data you can deliver more relevant information.  You can deliver more timely information!  You can Micro-Market directly to those who are most likely to buy!
Which brings us to the issue of privacy.  You see, privacy and social  media are inherently at odds with one another.  Marking [...]

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Kellogg Marketing Conference 2010: Stay Relevant - Highlights

January 27, 2010

Over the weekend, I attended a great conference at my alma mater, Kellogg. The conference was packed with great key note speakers and some of the best panels I have seen. This quick blog post will give you the highlights from my point of view.
Competition: Study your competitors and find out what they [...]

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Social Media sites gain large percentage of online time – Industries increase advertising spending

November 5, 2009

Some people still say “social media is a fad”. In fact I have heard several individuals say they will not advertise or spend time on social media marketing because they do not think that people use it. They think it’s for teenagers to chat with each other after school. But new reports are showing this [...]

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Google Caffeine – Good for Business Blogs and Social Media content on Blogs, LinkedIn and Facebook

August 24, 2009

There has been some talk going around the Internet about Google working with a new web search. Of course, this makes most entrepreneurs and web programmers nervous as all the hard work they have been doing for years to get secure organic search rankings may come undone with a flip of a switch. This is [...]

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Companies invest dollars in themselves instead of advertising

July 6, 2009

I recently read a statistic that blew me away. According to Outsell’s Chuck Richard, “In 2009: $65 billion will be spent on enterprises’ own sites, dollars NOT spent on TV, magazines, newspapers, billboards, etc. To scale that, compare 2009 total U.S. TV ad revenue (cable + broadcast) at $66 billion, and total 2009 U.S. Newspaper [...]

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Social Media Marketing – how big is it and how to use it

June 18, 2009

By now most of us have heard the term “Social Media Marketing”. Some of us are probably even using it, hopefully a good amount effectively. But there are still some that say that it’s just not that important or not that big. But the sheer numbers may surprise you.
Twitter grew 3,000 percent in April [...]

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Social Media in today’s society – Obama proves it works

May 22, 2009

Social Media has become quite a buzz word lately. It seems that everyone has or wants to jump on the Social Media bandwagon and hopes their sales skyrocket. But there is a lot more to Social Media than just writing a few blog posts and holding your hands out to collect the money. There needs [...]

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